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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP ENVY Inspire 7255e All-in-One Printer
Microsoft Windows 11

I would like to make a desktop shortcut to open the HP Smart App
HP ENVY Inspire 7255e All-in-One

1 REPLY 1
HP Recommended

Hi @garygorsich 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Creating a desktop shortcut for the HP Smart app on your Windows 11 computer is straightforward. Here’s how you can do it:

 

Locate the HP Smart App:

  • Click on the Start menu (Windows icon) and type "HP Smart" in the search bar.
  • When it appears in the search results, right-click on the HP Smart app.

Create the Shortcut:

  • In the context menu, select Open file location. This will take you to the folder where the app is installed.
  • In this folder, find the HP Smart app icon.

Create Desktop Shortcut:

  • Right-click on the HP Smart app icon, then select Send to > Desktop (create shortcut). This will create a shortcut on your desktop.

Rename the Shortcut (Optional):

  • If you want to rename the shortcut, right-click on the new shortcut on your desktop and select Rename. You can then type your preferred name.

Launch from Desktop:

  • You can now double-click the shortcut on your desktop to quickly open the HP Smart app whenever you need it.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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