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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-07-2024 12:04 PM

HP Recommended
Product: HP - OfficeJet Pro 9125e Wireless All-In-One Inkjet Printer
Operating System: Microsoft Windows 10 (64-bit)

I would like to be able to use an OfficeJet Pro 9125e Wireless All-In-One Inkjet Printer" via Windows 10 Remote Desktop, is that possible?  Do I need to use the "HP TWAIN Scan application" ?  Thank you.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2024 09:04 AM

HP Recommended

Out the box drivers did not allow scanning via Remote Desktop.  So I purchased software call TSScan from https://www.terminalworks.com/.  Thank you Terminal Works!

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2 REPLIES 2

‎03-07-2024 11:39 PM

HP Recommended

Hi,

You might be able to print through a remote desktop connection, scanning will unlikely work through a Remote Desktop connection, it uses much more complex communication methods to allow a scanner interaction through a such...



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎03-17-2024 09:04 AM

HP Recommended

Out the box drivers did not allow scanning via Remote Desktop.  So I purchased software call TSScan from https://www.terminalworks.com/.  Thank you Terminal Works!

Was this reply helpful? Yes No
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