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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎09-19-2021 05:07 PM

HP Recommended
Product: OFFICE JET PRO 8720
Operating System: macOS 10.15 Catalina

HOW DO I CHANGE PAPER TYPE SELECTION TO INCREASE COPY SPEED. DISPLAY MENU DOES NOT OFFER "PAPER TYPE" SELECTION OPTION

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-30-2021 09:43 AM

HP Recommended

Try a firmware update instead: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

View solution in original post

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5 REPLIES 5

‎09-21-2021 02:10 AM

HP Recommended

@John_T

 

Welcome to the HP Support Community.

 

What paper type selection are you looking for?

 

Let us know 

.

Thanks!

 


I am an HP Employee

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‎09-21-2021 12:18 PM

HP Recommended

From the Printer menu, in the Tray Selection, it shows "Specialty Paper". I would like to revert to "Plain Paper" as I assume that is the source of my slow printing.

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‎09-23-2021 09:23 AM

HP Recommended

You can probably go to the copy>document>copy settings>resize> and select the option you want

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎09-28-2021 03:56 PM

HP Recommended

That suggestion did not help. The "Resize" option did not allow for "Paper Type""

Was this reply helpful? Yes No

‎09-30-2021 09:43 AM

HP Recommended

Try a firmware update instead: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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