Icons gone from PC Screen

[Richiestar]

Hi I have an HP Envy 6032e scanner / printer, the icons have gone from my PC so its hard to easily scan something, is there an easy way to get them back please?

[Jerry_57]

Hi @Richiestar,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If the icons for your HP Envy 6032e scanner/printer have disappeared from your PC, there are a few steps you can try to restore them:
 

Restart your Computer: Sometimes a simple restart can resolve temporary glitches.

Check the Desktop:
 

• Ensure that the icons are not hidden. Right-click on the desktop, go to "View," and make sure "Show desktop icons" is checked.

HP Printer Software Installation:
 

• Make sure that the HP printer software is installed correctly on your PC. You can use the HP Support Assistant to check for driver updates and reinstall software if necessary:
  
  
  • Open HP Support Assistant from your Start Menu or by finding the icon in your taskbar.
     
  • Click on "Updates" to check for any updates or reinstall necessary drivers and software for your printer.

Use HP App:
 

• Download and install the HP App from the Microsoft Store or HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site. This app provides easier access to printing, scanning, and other functionalities directly from your PC.

Create a Shortcut:
 

• If the software is installed but the shortcut is missing, you can manually create a shortcut:
  
  
  • Go to the directory where the HP software is installed (usually in "C:\Program Files\HP").
     
  • Find the executable file for the HP software (e.g., "Scan" or "Printer").
     
  • Right-click on the file and select "Send to" > "Desktop (create shortcut)".
    
    
    I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support