cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
CHarris_4
New member
1 0 0 0
Message 1 of 2
81
Flag Post

In HP Smart is says that my printer is offline, but I am still able to print, but can not scan, why?

HP Recommended
Dell

I am working on a Dell with Windows, I think Windows 10. It's been working all along, but just stopped out of the blue. 

Tags (1)
1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
14,323 14,289 1,171 1,292
Message 2 of 2
Flag Post
HP Recommended

Hi @CHarris_4,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation