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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-19-2025 07:11 PM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Anyone else have issues with their scanner not saving or cancelling sometimes?

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1 person had the same question
1 REPLY 1

‎01-21-2025 10:58 AM

HP Recommended

I have HP LaserJet Pro MFP 4101fdw, Windows 11 Pro, when I scan multiple pages, sometimes it will scan, then shut down, not allowing me a chance to save the document.

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