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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Instant Ink Error

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12-18-2018 12:06 AM
Hello there, I'm having troubles with my printer and the instant ink. I printed off a document this morning for school and it worked just fine, but now, I have tried printing another document about 12 hours later, the screen projects a message stating that "Cartridge cannot be used until printer is enrolled in HP Instant Ink."
12-18-2018 11:45 AM
Hi @junnuenrios
Welcome to HP Forums!
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile.
Next, to your profile Name, you should see a little blue envelope, please click on it.
Cheers
MathewT
I am an HP Employee