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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I have always been able to scan directly from my HP8025 and send to my email - currently getting an internal processing error.  I have checked and seem to be updated.  I have never been able to scan from my computer and do not have the rights to add files.

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