Is HP Scan and Capture app still working?

[Rickster4250]

My HP Scan and Capture was working about 1-2 months ago.  However when I click on it, the screen opens and then nothing.  I've tried updating software, firmware, drivers etc.  Still nothing.

Anyone have a solution?

[Dragon-Fur]

@Rickster4250 

Welcome to the HP Community.

The Full Driver software might not be installed - or it is installed but not working as expected.

If the Full Feature Software is still installed (and functional),

Try / Consider

Uninstall HP Scan and Capture application from Settings > Apps > Apps and Features

Restart the computer and log in

Get and install a new copy of the application from Microsoft Store

References / Resources

Full Driver Software

HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers 

Example - Full Feature Software / HP Scan - Programs and Features

Programs_and_Features_Printer_Desktop_Icons_3

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

What else?

Application controls / options

Settings > Apps > Apps and Features

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5535 e-All-in-One Printer 

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