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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-07-2022 09:31 AM

HP Recommended
Product: HP LaserJet Pro MFP M225dw

I have recently moved from old computer Mac OS 12.6.1 to new computer with Mac OS Ventura 13.0.1.

Since move, I am able to print; however unable to scan without downloading the HP Smart app.  I would prefer not to use the app.  Can I scan from HP 225 series to Mac OS Ventura 13.0.1 without the HP smart app?

 

 

Category:
1 REPLY 1

‎12-11-2022 11:23 AM

HP Recommended

Hi @MichGirl,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you want to scan without using HP Smart App from your Mac computer.

 

Please follow the steps listed in this document to scan using the Mac OS scanner.

You may also scan using iPad or iPhone by following the steps from this weblink

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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