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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-02-2016 09:43 AM - edited ‎07-02-2016 09:44 AM

HP Recommended
Product: Scanjet 2400
Operating System: Microsoft Windows 10 (64-bit)

I have tried every possible ways to install the driver of scanjet 2400 but have failed. Can anyone help me get the driver of scanjet 2400 for my Windows 10?

Also tried the HP Doctor.exe file but in vain it just goes on installing something[after 2hrs I eventually closed it] but got no result.

3 people had the same question
3 REPLIES 3

‎07-02-2016 10:54 AM - last edited on ‎08-13-2025 10:53 AM by Moderator

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this alternative scan solution :

 

HP Scan Extended

https://support.hp.com/us-en/drivers/hp-universal-scan-software/2101620481

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Let us know if that works.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎10-01-2017 04:00 AM

HP Recommended

HP SCANJET 2400 64bit drivers needed, solution provided earlier doesnt work.

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‎10-17-2017 09:03 AM

HP Recommended

Hi,

I have the same scanner and Windows 10 64 Bit OS.

Try installing HP SJ G2410 Driver (http://www.driverscape.com/files/scanner/HP_SJ_G2410.zip)

This one worked for me 

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