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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Office Jet Pro 9730e
Microsoft Windows 11

I bought a 8135e printer thinking it had automatic ADF duplex scanning because its marketing materials stated that it supported automatic duplex printing. However, It supports only manual duplex scanning. So my question is which of the HP Office Jet Pro printers -- 9730e, 9135e, or 9125e (if any) support automatic duplex SCANNING via the ADF?  

1 REPLY 1
HP Recommended

@peqiv 

 

Welcome to the HP Community --

 

True -- the OfficeJet Pro 81xx models are a step down from the OfficeJet Pro 91xx.

 

The OfficeJet Pro 9730e is a "wide format" printer -- similar to the 91xx -- the 9730e supports larger paper.

 

  • The OfficeJet Pro 9730e includes two trays and supports Automatic Duplex Scan - the specs do not appear to include whether the automatic duplex scan is supported as a single pass or dual pass option.
  • The OfficeJet Pro 9130e series includes two trays and supports Automatic Duplex Scan as a single pass feature.
  • The OfficeJet Pro 9120e series includes one tray and supports Automatic Duplex Scan as a dual pass feature.

 

NOTE:  Dual Pass means the first side is scanned, the paper is partially extended from the tray and then drawn back inside the printer to complete the second side.  It's a difference of a couple to a few seconds per 2-pages scanned.

 

General Example - OfficeJet Pro 9135e - SMTP - Scan to Email - Default Options

EWS_9135_Scan_to_Email_Default_Options_10EWS_9135_Scan_to_Email_Default_Options_10

 

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Message Content References

 

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 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

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