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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎10-11-2022 07:26 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I found HP Smart to be a large step backward.  I have recovered double-sided scanning 

change of resolution and several other features when I uninstalled HP Smart and reinstalled

the original software.  I have not recovered the ability to print from a second computer

on the same network.  That is why I was looking for an upgrade with two paper trays, etc..

Category:
1 REPLY 1

‎10-12-2022 08:48 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Consider the HP Officejet Pro 9020 Printer series as an upgrade with the features needed:

1. Automatic 2-sided scan from Document feeder

2. 2 input trays

 

Product specs:

https://support.hp.com/sg-en/document/c06237775

 

These resources will be useful:

Review

https://www.youtube.com/watch?v=IKVqhhQlzt4

Scan 2 sided document

https://www.youtube.com/watch?v=mYo9nDWkNoI

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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