Is there any other app to scan and fax besides HP SMART? This is RIDICULOUS. 48 hours and 3 devices.

[Ihateapps2print]

HP – I urgently need to scan and I can’t seem to get help. Being forced to rely on the very much unreliable HP Smart App is like playing Russian Roulette with my reputation to complete things on time. I have wasted months of my life going between multiple devices trying to make the App work so that I could print, scan, or fax only to be left with zero options for customer service, Apps that won’t uninstall from my devices, and security risks. Now I am once again left in a bad position with an urgent need to scan and fax a document and a worthless hunk of a machine that cannot perform the basic functions that I purchased it for. Not because of the machine itself – but because of a poorly designed app and a company that refuses to provide support to its customers who will inevitably have problems with the app. I always considered HP to be a great brand, which is why I purchased your printer. But if you want brand loyalty in the future, I think you should put a whole lot more thought on how to make your customers experience with your products and company more positive. And before you say I should just drive to Fedex or pay for support to fix it, I am disabled and as a consequence not in the best spot financially right now. I would sincerely appreciate a response to let me know how to resolve my situation using one of my devices. It shouldn’t be this hard.

[Repairatrooper]

Install this:

go to support.hp.com and search for drivers for your device and this is one of the options which installs a local based scan program.