It states my photo try is blocked Please adjust tray and I have

[jmhauf]

HPENVY 5660 printer keeps saying that the photo tray is blocked and it is NOT

[Garp_senchau]

@jmhauf, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP ENVY 5660 printer keeps displaying a "Photo Tray Problem" error even though the photo tray is not blocked, you can try the following steps to resolve the issue:

Reseat the Photo Tray

Place the Printer on a Flat Surface: Ensure your printer is on a stable surface to avoid any tilt that might affect tray alignment.

Push in the Output Tray Extender: If extended, gently push it back in.

Pull Out the Input Tray: Reach under your printer's input tray handle and slide the tray out, but do not remove it fully.

Remove the Output Tray: Carefully remove it to access the photo tray.

Ensure the Photo Tray is Correctly Seated: Verify that the photo tray guide tabs (grey) slide beneath the main tray guides (black) on both sides.

Adjust if Necessary: If the guides are not aligned, gently reposition the photo tray to align the tab gaps, then press the tabs back into position carefully.

Reinstall the Output Tray: Align the edges of the output tray with the input tray and place it back.

Reference: HP ENVY 5640, 5660, 7640 Printers - 'Photo Tray Problem' error | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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