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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Microsoft Windows 10 (64-bit)

Deskjet 2652 on Windows 10 - 64 bit. When I scan a business card it loses original size and comes out full page size. How do I maintain the original size?

1 REPLY 1
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@SailorMann333 

 

Welcome to the HP Community --

 

Sounds a bit odd but I'm not sure what you are using to scan, adjust, and save the content -- I am likely missing something.

 

A couple of ideas...

 

If you are using HP Scan (part of the full driver printer software),

If you want to scan the content to be saved as PDF,

Use Page Size = "Detect Content on Page"

 

Example -- HP Scan - Windows - Scan > Save as PDF > Menu Options and More > Destination sub-menus

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

OR

If you are using HP Scan (part of the full driver printer software),

If you want to scan the content to be saved as JPEG,

Use Page Size = "Detect Photos"

 

Example -- HP Scan - Windows - Scan > Save as JPEG > Menu Options and More > Sub-menus

9025_HP_Scan_menu_JPEG_More_Image_All_79025_HP_Scan_menu_JPEG_More_Image_All_7

 

What else?

 

If you are using HP Smart (Windows) to scan the content,

Right after the options are set on the first menu and the content is scanned >

First, Set the "Detect Edges" to "Full" >

Next, Grab the blue dots at the corner(s) of the image and move the corners to surround the content you want in the scan.

 

When you have the content marked as you like it, click Apply.

 

Example - HP Smart - Windows - Source = Glass / Flatbed - Preset = Photo - Scan area = Letter

HP_Smart_Win_Scan_Photo_Save_3HP_Smart_Win_Scan_Photo_Save_3

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

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Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP DeskJet 2652 All-in-One Printer  

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.