LaserJet Pro MFP M28-M31 Scanner Cable blocking Scan

[Harry554]

LaserJet Pro MFP M28-M31 Scanner Cable blocking Scan

Hello Does anyone have an idea what I can do ? The scanner unit, or the cable is blocking the movement of the scanner. this makes scanning really bad.

Please see [content removed]

Thanks

[Andr-1611]

Hello @Harry554 ,
Welcome to the HP Support Community!

German

Spoiler

Wenn noch Garantie besteht, dann hier Kontakt aufnehmen.
Wenn nicht, stellt sich die Frage: lohnt sich noch das zu reparieren, Kosten?
Wie alt ist dieser Drucker?

If there is still a warranty, then contact here: contact HP support team in your region for help.
If not, the question is: is it still worth repairing, cost?
How old is this printer?

Kind Regards
Andr-1611

[Harry554]

Hi,

 thank you for your Massage. 

Factory warranty is expired. The Printer is 3 year old. 1 year After the warranty. 
i think i need a new cable but i dont now, how can i open the Canner Unit to fix it by Self? 

[Andr-1611]

You can search here HP PartSurfer 

Or search the Internet for a tutorial or service manual.

Hope this helps!
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
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