LaserJet problem scanning with Mojave

[BLGreene96]

I cannot get my HP LaserJet Professional M1217nfw MFP printer to scan with Mojave. Any fixes?

[KrazyToad · Accepted solution]

@BLGreene96

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and I understand your concerns

Please ensure your Mac has all the latest updates

Next we will Remove and Re-Add the printer to the Mac Printing Queue 

1. Click the Apple menu, then click System Preferences.

2. Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

   

3. Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.

   • If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign  to delete the printer. Once the printer is removed, click the plus sign , click Add Printer or Scanner, click the name of your printer, then continue to the next step.

   • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.

4. Click the Use or Print Using menu, then select the name of your printer.

   

5. Click Add to add the printer to the list.

   • If you are prompted to install software, click Download and Install to complete the installation.

Keep me posted how it goes

Thank you and have a wonderful weekend 😊

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