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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro MFP M29w Printer
Microsoft Windows 10 (64-bit)

I keep getting an error message: Scanning has been canceled by the scanner. I went through the virtual assistant, didn't help. I can scan 1 or 2 sheets, then I get the message. I have updated the software, unplugged and plugged printer back in, finally turned computer off all together, hoping that might clear out whatever problem is going on.  Important to know that I am NOT a techie person.

1 REPLY 1
HP Recommended

@Rhonda253 

 

Welcome to the HP support community.

 

Which application are you using to scan?

Sandytechy20
I am an HP Employee

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