-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Legacy Driver for HP 7740 All in One

Create an account on the HP Community to personalize your profile and ask a question
03-09-2023 09:16 PM
Our HP Office Jet Pro 7740 that we bought Sept. 2022 broke. They shipped us a replacement and when installing the new printer, I can't install the latest software without upgrading my OS. I can print but it get an error communicating with the scanner. I'm running Mac OS 10.9.5 (Mavericks) for compatibility with other software and can't upgrade my OS.
Since scanning worked last September, I'm sure that I must have the old driver on a backup, that I could tell the new printer to use, if only I knew what it was called and where it was stored. I don't need to download it. Please just tell me the name and location.
If someone could PLEASE tell me what the filename is, I can re-add the printer pointing it to the old software.
Thanks if you can help me. Otherwise, it seems that I can't use scanning on this replacement printer on my Mac.
Solved! Go to Solution.