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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-04-2024 01:34 PM - edited ‎07-04-2024 01:43 PM

HP Recommended

Is www.123HP.com a legitimate HP support site?  Just got a reply saying "no" from Andr-1611.  Thanks! 

I can't believe I fell for it.  I linked to it via the HP Smart App.  The guy was very helpful and made good suggestions, so I let him have access to my computer.  He then said it would be helpful if I left my computer on for about an hour.  That's when I got suspicious and declined.  He left the conversation in a hurry.  Beware.  His name was Gary W ..... (can't recall), but I took a photo of the screen with my phone camera if it's useful to anyone else.  

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-09-2024 10:26 AM

HP Recommended

The correct address is: https://123.hp.com/setup

 

It is the point between 123 and HP that is missing!

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
         

View solution in original post

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2 REPLIES 2

‎07-04-2024 01:38 PM

HP Recommended

No

Andr1611_0-1720121892260.png

 

I'm not an employee of HP, I'm as volunteer here.
         
Was this reply helpful? Yes No

‎07-09-2024 10:26 AM

HP Recommended

The correct address is: https://123.hp.com/setup

 

It is the point between 123 and HP that is missing!

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
         
Was this reply helpful? Yes No
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