Log in to scan?!?!?

[brosenblatt]

I'm going to raise this again, since someone posted about this several months ago and no one from HP has responded. 

There is no reason on Earth why we should have to log in to an HP account in order to scan from our printers to our PCs -- other than HP's desire to invade our privacy and collect information they have no right to collect. Please stop this now. 

[Dragon-Fur]

@brosenblatt 

Welcome back to the HP Community.

No one from HP will respond here - HP maintains no official presence on our Community.

This is a peer-to-peer user forum.

We get a few requests / complaints / comments each month on the subject of "sign in to use HP Smart".

The answer is always the same even when one Expert / Agent uses different words than might another.

The HP Smart application - Windows / MacOS / Mobile varieties - requires that you sign into the application.

The requirement was added to the application (about) the last month of 2020.

The requirement will not likely change.

The important part:

HP Smart - in Windows / MacOS - is not a mandatory application.

Instead, use other options to Scan, including:

Full Feature Software (Printer Software) - includes HP Scan

• Most new printer models provide the "Easy Start Software" wrapper install method. If applicable to your printer, Easy Start will be found in the Software and Drivers website > Software.  Easy Start provides installation access to the Full Feature Software.
• Download-and-Save the Full Feature Software or HP Easy Start Printer Setup for your Operating System version from your printer's Website Support for Software and Drivers

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.

Notes

• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Read the Getting Started guide
• Combining files?  Read the Command Line Usage guide > Select Combining and Converting Files

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

What else?

Application controls / options

Settings > Apps > Apps and Features

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• “Get” the application from the Store >  Windows Scan

HP Smart for Windows - Print and scan software

• “Get” the application from the Store  >  HP Printers - Using the HP Smart App (Windows 10)

Possibly

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

First Time Use Only:  Enable Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
• Click Apply to save any changes

Use Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Scan > Webscan 
• Set up Webscan the way you want it - for example, set the Source to ADF
• Click Start Scan to scan your document / image using Webscan
• After the scan is complete, Save the scan to your computer.

Paint (mspaint)

Older software – not brilliant – does work for scanning images.

• Open  Paint
• Optional >> Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300
• File > Select “From Scanner or Camera”
• Select your printer > Follow the prompts to scan and then save your item

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9015e All-in-One Printer 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

Note that Concierge assistance is only available for registered HP+ printers.

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[brosenblatt]

Thanks. I actually don't buy that third party scanning software have drivers that play nicely with my unit. I've tried this kind of thing from time to time, and it never really works: the software doesn't play nice with the device, it's too complicated to use, etc. What I would really like is a device that will just scan natively into Adobe Acrobat or ABBYY Fine Reader. I haven't been able to get this OfficeJet 9015e to do that, which is why I'm dealing with HP Smart in the first place. 

I get the idea that HP somehow designs its device driver interfaces so as to thwart third party software and force you to use its own. I'd be interested in learning from this community if that's really true. If so, it's another reason for me to get off the fence and get a new printer from a different manufacturer.