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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Photosmart e-All-in-One Printer - D110a
macOS 12.0 Monterey

When I turn on product it goes to unable to scan or fax.  Will still print from the computer.  Ok button is lit but when I push it it says now printing alignment page.  Allowed to stay this way for 5 minutes before shutting off really need to take somewhere since factory  reset doesn't work.  city Livonia Michigan

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