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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Deskjet F380
Microsoft Windows 10 (64-bit)

I could not find my alignment paper for scanning. Is there anything I can do?

1 REPLY 1
HP Recommended

Hi @PrintGuide12

 

Try these steps to print an alignment page -

 

Printing an alignment page using the printer control panel -
If the product is not connected to a computer or HP Solution Center is not installed, follow these steps:
1) Load the product with clean, unused, white paper.
2) Press and hold the Cancel button and then press the On button. Release both buttons.
3) Press and release the Cancel button.
4) Press and release the Copies button.
5) Press and release the Paper Type (Photo) button.
6) Press and release the Color Start Copy button. An alignment sheet prints.

 

Printing an alignment page using the computer - 
If your product is connected to a computer and HP Director is installed, follow these steps:
1) Load the product with clean, unused, white paper.
2) Open HP Solution Center and click Settings. Click Print Settings and then click Printer Toolbox.
3) The Printer Toolbox opens. Click the Device Services tab. The click Align the Print Cartridges.
4) Click Print Page. An alignment sheet prints

 

To scan the alignment page - 

1) Place the alignment sheet face down on the scanner glass. Make sure the top of the sheet is on the left side.
2) Close the cover and press the Scan button. Wait until the alignment is finished. The On light blinks until the procedure is finished.
 

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Asmita
I am an HP Employee

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