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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-20-2021 06:28 PM

HP Recommended
Product: hp LaserJet Pro MFP 125nw
Operating System: Microsoft Windows 10 (64-bit)

How can I get the scanner icon back on my desktop or into my taskbar? Please

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1 person had the same question
3 REPLIES 3

‎08-20-2021 08:18 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can check out this resource  (example) if it helps ?

https://www.youtube.com/watch?v=HqHf2xQhYJ8

 

This is applicable for the HP FULL software Scan.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎08-20-2021 08:46 PM

HP Recommended

Those steps did not work for my printer to make a new scanner shortcut, but thanks anyway

1 person found this reply helpful
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‎08-20-2021 08:53 PM

HP Recommended

Hi,

 

Try these steps:

 

1. Click on Windows Strat Icon  (usually lower left corner)

2. Navigate to the HP printer folder

3. Right click on the HP Scanner Icon and "add to Start"

4, Drag and drop to the desktop

 

If that doesn't work, perhaps do a uninstall and reinstall of the HP FULL software?

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-laserjet-pro-mfp-m125-series/5396664/m...

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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