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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet M3035 Multifunction Printer

Hi Guys,

My M3035 printer with fw 48.430.1 is connected to a network and printing via TCP/IP works fine 🙂

 

But Home Screen Setup is not offering "Network folder" anymore, all other Home Screen Applications like Copy, Fax etc. are available. Therefore I am not able to activate the "scan to folder function".

 

With fw 48.181.8  "Network folder" prior fw update option was still available. Fw update was performed to gain TSL/SSL email send function.

 

So fare I did try w/o success:

- cold reset, disk and NVRAM init

- fw downgrade to 48.312.4 and 48.261.0

 

I would like to go back to fw 48.181.8 but:

- ftp access to old fw has been cut from "public internet" by HP

- HP warning: since fw 48.241.2:  "Once this firmware has been applied to your printer or multifunction device it
CANNOT BE DOWNGRADED to a firmware version earlier than 20120119 48.241.2"

 

Thanks ahead for any ideas how to fix the issue.

 

 

2024-02-20 22_36_40-M3035.jpg

 

 
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