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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-14-2022 02:35 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

Trying to scan more than 50 pages to a PDF with the ADF and the printer stops at 50...is there any way to create a PDF of more than 50 pages with the ADF?  Am I missing a setting or something?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2022 11:19 PM

HP Recommended

Hi,

The ADF is intended for up to 50 pages, its hardware is not intended or designed to handle more originals in a single batch:

ShlomiL_0-1642227445095.png

 

https://www.hp.com/us-en/shop/pdp/hp-color-laserjet-pro-mfp-m479fdw

 

You may complete the scan in multiple batches by initiating the scan from the computer software and set the source as ADF / Automatic Document Feeder, scan your first batch of originals and once done manually reload the next batch and click teh plus sign to scan the next batch, once you are done scanning click on Save to complete the entire scan job.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-14-2022 11:19 PM

HP Recommended

Hi,

The ADF is intended for up to 50 pages, its hardware is not intended or designed to handle more originals in a single batch:

ShlomiL_0-1642227445095.png

 

https://www.hp.com/us-en/shop/pdp/hp-color-laserjet-pro-mfp-m479fdw

 

You may complete the scan in multiple batches by initiating the scan from the computer software and set the source as ADF / Automatic Document Feeder, scan your first batch of originals and once done manually reload the next batch and click teh plus sign to scan the next batch, once you are done scanning click on Save to complete the entire scan job.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No
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