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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-22-2024 04:41 AM

HP Recommended
Product: MFP 430
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone !

I have problem with scanning to network folder. At the beginning I added new quick set, when I put login and password to given network location. Besides this, when i choose scanning on device, pages are going to scan, but on the screen i have to write again login and password to my network location. What I did wrong ? I thought that quick set will remember this credentials, but it doesn't. Please help. This model of HP has weird settings, I used earlier MFP M476 dn, and there were no problems with setting scanning to network folder

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