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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

HP MFP 225dw printer document feeder takes that paper part way in then gets stuck.  I have looked for a jam but cannot see one.  I had a paper clogged and I pulled the paper out and after that, the document feeder will not feed the paper all the way through.  When I hit cancel, it then takes the paper all the way through.   Any suggestions on how to correct this or if I jammed it up by pulling the paper out?

 

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