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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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u2fletch
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MFP M281 CDW duplex scanning not working

HP Recommended
HP MFP M281CDW
Microsoft Windows 10 (64-bit)

My MFP M281cdw no longer has option available to do duplex (double sided) scanning via the ADF.  The option is not available via software, and the option is no longer available in the copy- settings - 2 sided preference.

 

 

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Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

Hi @u2fletch,

 

I'd like to help!

 

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Then try and check if the 2 sided copy option shows up

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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