MY PRINTER WILL NOT PRINT FROM MY COMPUTER

[filgrastin]

My HP 7520 Photosmart will not print from the computer.  It will not print a test page but when I asked it to print the diagnostic results everything printed fine and there were no problems according to the printout.  My printer is a wireless printer and suddenly will not print documents, E-Mails, etc.  When I send a document to the printer it ends up in the "document waiting" folder.  I have cleared this but it still will not print from computer to printer.

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.

[filgrastin]

Thank you so much for your help.  I tried your suggestion and now my printer is printing from my computer.  Thanks again.

[filgrastin]

THANKS SO MUCH.  NOW EVERYTHING IS PRINTING FINE.

[greenturtle]

Hi,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

[filgrastin]

Thanks - I followed your advice and now my printer is up and running, thanks again.

[GailR1]

My computer suddenly stopped printing, either scanned or copied documents, or from the computer.  Since I have an iMac, the printer doctor does not help.  I get a message that says "reading pixels failed." What should I do?