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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-16-2020 03:11 PM

HP Recommended
Product: HP OfficeJet Pro 6968
Operating System: Other

Just updated to Big Sur and unable to scan more than 1 page using Easy Scanner and via HP Printer Setting Scanner.  It crashes on second page.  Is there a fix for this? 

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3 people had the same question
2 REPLIES 2

‎11-16-2020 03:40 PM

HP Recommended

Having the same issue!!!!

 

Any ideas what to do?

 

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‎11-16-2020 04:25 PM

HP Recommended

Solved! I had the same problem after  BigSur installation on my IMaC (unable to use again HP easy scan, since it crashed after first page). I simply re-installed the new (November 2020) release of the scanner driver, directly from HP support site. Easy Scan works perfectly again!

 

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