Mac OS Tahoe 26.2

[CAT225]

I've been trying for days to get the HP LaserJet Pro MFP 302fdwg printer working again. Nothing works. I can scan with HP Easy Scan without any problems, but printing has not been working since the Tahoe 26.2 update. Everywhere I look, I get the message to request the driver from the manufacturer and install it. But I can't find the right one. I have one and I don't have one. Can you please send me a link or a driver file for my laptop?

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Danke.

[Kuroi_Kenshi]

Hi @CAT225,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP LaserJet Pro MFP 302fdwg is no longer printing on macOS Tahoe 26.2, even though scanning works. Let’s go through a few steps to check what could be causing this.

Remove the existing printer completely

Open System Settings → Printers & Scanners and delete the HP printer.

Restart the Mac to clear cached driver and spooler data.

Add the printer again using AirPrint

Go to Printers & Scanners → Add Printer (+).

Select the printer and make sure “Use” is set to AirPrint, not a specific HP driver.

Avoid installing legacy HP drivers

macOS Tahoe no longer supports many older HP driver packages.

If macOS asks for a manufacturer driver, cancel and continue with AirPrint instead.

Check the printer connection type

Ensure the printer and Mac are on the same Wi-Fi network.

If possible, temporarily connect via USB and add the printer again to force macOS to detect it.

Reset the macOS printing system

In Printers & Scanners, right-click (or Control-click) in the printer list.

Select “Reset printing system,” then restart and re-add the printer using AirPrint.

Verify macOS printer permissions

Go to System Settings → Privacy & Security.

Allow any blocked system extensions or printer-related prompts if shown.

Check printer firmware

From the printer’s control panel or web interface, confirm firmware is up to date.

Older firmware can cause print failures after macOS updates.

Test with a basic document

Print a simple TextEdit document instead of PDFs or browser pages.

This helps confirm whether the issue is driver-related or app-specific.

Confirm scan vs print behavior

Scanning working confirms network communication is fine.

The issue is print-driver compatibility, which AirPrint resolves in most cases on macOS Tahoe.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[CAT225]

Thanks for the feedback! The only thing that helped after much trial and error was reinstalling Tahoe. Since then, I have been able to add printers and print again...

[Kuroi_Kenshi · Accepted solution]

Hi @CAT225,

Thank you for sharing the solution.

Please mark this post as “Accepted Solution” if the issue is resolved,  Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[m378703]

Hello. Thank you for your attempts to help.

I have followed all these steps multiple times, and am still unable to scan documents. When I run the HP Smart App, the HP Diagnose and Fix feature provides a dead-end "'printer offline issue not fixed." My printer is online on the same network as my Mac. 

I have also uninstalled and reinstalled all apps, drivers, routers, and software updates. Also, I do not see an option for AirPrint when reinstalling.

I have not tried reinstalling Tahoe 26.2 yet. Is this the only option that will restore my office functionality?