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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Officejet 4630
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After installing MacOS Big Sur 11.1I tried to open Easy Scan.  I received the message that Easy Scan will damage my computer.  How do I scan from HP Officejet 4630 now?

1 REPLY 1
HP Recommended

@SusieLM

 

I reviewed your post and I understand that you are unable to scan after updating the Mac OS.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you able to print?

 

Meanwhile, I recommend you remove the printer from the computer and then download and install the printer from the below link.

 

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

  1. After the software downloads, open HP Easy Start.
  2. Click File, and then select Uninstall HP Software... from the menu.
  3. Read any warnings that display, and then click Continue.
  4. When prompted, type your administrator user name and password.
  5. HP Uninstaller removes all HP printer software previously installed.
  6. If you are reinstalling the HP printer software, click Set Up New Device, and then follow the instructions to install the printer with HP EasyStart.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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