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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎02-06-2023 11:32 AM

HP Recommended
Product: HP ENVY Pro 6452 All-in-One Printer

When I try to send a fax, I get the error screen shown in the photo.

 

Screenshot_20230206-122628_HP Smart.jpg

 

Category:
4 people had the same question
2 REPLIES 2

‎04-04-2023 08:54 PM

HP Recommended

Did you ever figure out how to resolve your issue? I have having the same exact problem 

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‎04-29-2023 07:30 PM

HP Recommended

No I haven't figured it out yet. Frustrating because I've sent thousands of faxes and I love the convenience but at this point I don't know what I'm paying for. About to cancel my subscription which is mostly useless now.

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