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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

“Something went wrong before the fax was sent” error message

1 REPLY 1
HP Recommended

@Squad51 

 

Welcome to the HP Community --

 

Mobile Fax comes with an Error Code interpreter --

Whether it helps depends on the error and the situation.

 

In this case, the exact error does not appear to be included in the list.

 

The list includes several "Something went wrong" error codes --

I found nothing (at this check) for "before the fax was sent".

 

I would guess that the initial connection to the destination failed.

 

In general, the only thing you can do is "try again later".

 

 

Troubleshooting

 

====================================

-- HP Smart / HP App - Mobile Fax –

Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11

 

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Please do read the questions and answers in the FAQ section.

For example,

  • What does the Mobile Fax service cost?

 

More FAQs” calls this document – READ and Watch the Video

  •  HP printers - Using Mobile Fax (HP App)
    • Note: Mobile Fax supports sending multiple PDF files at a time, up to 50 pages or 20 MB.
    • Section “What are the Mobile Fax requirements?”
    • Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”  (Error Codes)

 

Troubleshooting

 

Video Example

 

Mobile Fax – Terms of Service

------------------------------------------------------

 

-- Important –

 Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.

 

--------------------------------------------------

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.