• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎03-07-2019 02:17 PM

HP Recommended
Product: HP M476
Operating System: Microsoft Windows 10 (64-bit)

The tips given by the community are not working.

I find no side bar in my HP Scan and Capture (which side anyway?) to see settings menu.

The choice to save scanned pages in PDF format is not given.

 

1 REPLY 1

‎03-08-2019 12:24 PM - edited ‎03-08-2019 12:25 PM

HP Recommended

@RocketMaster500 

 

Open your Scan and Capture software

Right click down in the lower right corner to show the "Settings" Wheel

Click on Settings

Select "Document Scan Options"

Adjust settings

 

Example

Scan_and_Capture_0BScan_and_Capture_0B 

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->