My HP Deskjet 1051 prints duplicate copies even though # of copies is set at 1.

[Jo6411]

My HP Deskjet 1051 all in one printer prints duplicate copies even though # of copies set at 1.  Model J410f, Product CH351A

[Nal_NR]

Hi @Jo6411,

Welcome to the HP Support Community. 

I'd be happy to help you! 

If your HP Deskjet 1051 printer is printing duplicate copies even though the number of copies is set to 1, it could be due to a few different reasons. Here are some steps you can try to resolve the issue:

Check Print Settings: Double-check the print settings on your computer to ensure that the number of copies is indeed set to 1. Sometimes, the settings may not be applied correctly.

Restart the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This can sometimes reset the printer and resolve printing issues.

Update Printer Drivers/ Firmware: Ensure that you have the latest drivers installed for your printer by selecting your current OS. You can download the latest drivers from the HP website and install them on your computer.

Check for Software Conflicts: Ensure that there are no software conflicts or issues on your computer that could be causing the printer to print duplicate copies.

Clean Printer Rollers: If the printer rollers are dirty or worn out, it could cause printing issues. Clean the rollers according to the printer's manual.

If none of the above steps work, it may indicate a more serious hardware issue with the printer. In this case, it's best to contact HP phone support.

Hope this helps! Keep me posted for further assistance.
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