My HP scanner is not saving my documents the way they are suppose to look

[sparkier]

My scanner is not scanning correctly

[Dragon-Fur]

@sparkier 

Welcome to the HP Community --

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@sparkier wrote:

My scanner is not scanning correctly

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Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type:  Scanner not scanning correctly

A bit of added detail might help us understand what you are doing and the results you are seeing.

In general --

The quality of the output depends on the original material being scanned, the application used, and its ability to translate the scanned content into the final PDF or Searchable PDF format.

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

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Comments / Example

"Documents"- found in the subject line - hints at scanning to PDF -

• There are several standard apps and software options in Windows, including Microsoft options and HP Smart.
• Mobile devices used with your printer might offer more than one app -- the primary method offered for HP printers is the HP App.

Saving Scanned Content - 

• Content scanned with a standard scan application and saved as a Document will generally be saved in a standard PDF file format.

• If the printer is an HP printer on which the optional HP+ service has been enabled, premium scan features are added, including Saving the scanned content to Searchable PDF.

• If you have purchased OCR software, documents might be saved as PDF documents in Searchable PDF format.

General Example - HP Smart (Windows) - Scan - Document / Save

HP_Smart_Win_Scan_Document_Save_16

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Message Content References

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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