My Photosmart 7510 printer use to scan but now it does not list scan when I open this printer.

[7510-_]

My 7510 computer use to scan but now there is no scan option listed when I open that printer on my MACBook Air.  I have tried unplugging printer, removing and installing it again but not luck.  Any ideas?  Thank you.

[Nal_NR]

Hi @7510-_,

Welcome to the HP Support Community. 

I'd like to help!

Please complete the following steps and let me know the outcome.

Let's reset the printing system, repair disk permissions, re-add the printer using the right driver, and try to scan again.
 

 Reset Printing System

Click the Apple icon (  ), and then click System Preferences.

In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.

Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…

Click OK to confirm the reset.

Type the correct Name and Password.

Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected

Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.

Repair Disk Permissions

On the Dock, click Applications, and then click Utilities.

Double-click Disk Utility.

Highlight your hard drive/partition on the left (by default this is "Macintosh HD").

Click the Repair Disk Permissions button at the bottom of the window.

Once the repair is complete, restart the computer and add the printer back.

When you add the printer, please ensure you are using the HP driver, not the AirPrint driver.

1. Select Add other Printer or Scanner                                                       
2. Select the printer you are adding and next to 'Use' you can the printer driver

If the issue persists, please let me know which version of Mac you have. How Do I Find Which Mac OS X Version Is on My Computer?

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @7510-_,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @7510-_,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.