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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Officejet J3680 All-in-one
Microsoft Windows 10 (64-bit)

The error code is 633; I've done everything around connectivity to enable fax sending/receiving without success. Its connected to a HP Pavilion and a phone connected to a Spectrum modem.

1 REPLY 1
HP Recommended

@coach96

 

Welcome to the HP Support Community.

 

Please follow these steps: https://support.hp.com/in-en/document/c00769074

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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