My office Jet Pro 8710 slow speed when I place something to be copied on the glass, black or color

[LBF4]

HP Office Jet Pro 8710 seems to have a very slow copy  speed when place something on the glass to be copied either the black or color setting. Printing from the computer just fine.  Tried your previous steps recommended to @cowboy116 but issue still persists. 

[Betty0610]

@LBF4

Welcome to the HP Support Community.

Does this happen while scanning too? Does this happen from the ADF too?

Adjust paper type and copy quality settings from the printer control panel menu to improve copy speed issues:

1. Touch Copy, Copy Document, or Copy Photo on the printer control panel.

2. Touch Settings or the gear icon  to access and change the following settings.

   • Paper Type: Copy speed can be impacted if photo paper is selected for a plain paper copy job. Select the type of plain or photo paper for your copies.

     For printers with touchscreen displays, open and close the paper tray to display a prompt on the control panel to confirm the paper type that is loaded.

   • Tray Selection: Select the paper input tray with the paper being used for your copies.

   • Quality: Select a lower copy quality level.

   • Draft Mode: Turning on Draft Mode speeds up copying, but reduces quality.

3. Select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.

4. Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

Let's try to reset the Printer here:

Turn the printer on, if it is not already on.

1. Wait until the printer is idle and silent before you continue.
2. With the printer turned on, disconnect the power cord from the rear of the printer.
3. Unplug the power cord from the wall outlet.
4. Wait at least 60 seconds.
5. Plug the power cord back into the wall outlet.
6. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed.

Also, try connecting the Printer to a different wall outlet directly.

Let me know if this helps.

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Thanks!