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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-06-2023 01:14 PM

HP Recommended
Product: HP LaserJet Pro MFP M29w Printer

I keep getting an error message when I try to scan.

Category:
1 REPLY 1

‎12-09-2023 07:04 AM

HP Recommended

Hi @Tom19571,

 

Welcome to the HP Support Community. 

 

Do not worry, I'd be happy to help you! 

 

I understand that you are facing issues with scanning. 

 

To be able to answer you effectively, we need some information.

 

What is the error message you are getting?

 

Meanwhile, install the latest HP Easy Scan from here. It will be installed within the Applications folder.

Finally, ensure your drivers are up to date by clicking the Apple icon, selecting About this Mac, and then pressing Software Update.
Click Store on the top menu bar, click Reload Page, and click Update All if any updates are available.

 

Try scanning.

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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