• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎04-12-2021 03:33 AM - last edited on ‎04-12-2021 05:33 AM by Retired

HP Recommended
Product: HP Scanjet G3110 Photo Scanner
Operating System: Microsoft Windows 10 (64-bit)

Hi I'm from Gujarat - India,

My HP Scanjet G3110 Photo Scanner TMA Cable has broken so I need new one,  The cable connects the lid and the scanner at TMA port (9 points TMA port). Can anyone help me with cable where to buy. I have tried HP Parts Shop, it doesn't show that cable. Contacted service center but they didn't show up any interest in getting me a cable. If anyone have cable please contact me at [Personal Information Removed]

 

Product Name : HP Scanjet G3110 Photo Scanner

Product Number : L2698A

 

Sample cable images attached

c04408977.jpgWhatsApp Image 2021-04-12 at 14.57.47.jpegWhatsApp Image 2021-04-12 at 14.57.47 (1).jpegWhatsApp Image 2021-04-12 at 14.57.47 (2).jpegc04408975.jpg

 

Category:
1 person had the same question
1 REPLY 1

‎04-12-2021 08:24 AM

HP Recommended

On products like this HP does not typically have parts available. either find another parts doner scanner on Ebay or make your own cable. It is not that a dealer does not want to help, it is simply a matter that the amount of time it would take to make a cable like that would make the repair unreasonable from a cost perspective.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.