Need service manual for Officejet 7610 (or 7612)

[TCav301]

I purchased an Officejet 7610 to print 13x19 photos. When I eventually needed it to scan and fax, I found that the scan head was crooked, such that all my faxes and scans were slanted. I couldn't find a way to fix this, so I bought a replacement. HP's website suggested the 7740, which only goes up to 11x17, so I keep the 7610 around for 13x19 prints.

I would still like to get into the 7610 to fix the misaligned scan head (so I can ditch the 7740 which has problems of its own) but can't find a service manual for it.

I'm an experienced IT professional with training in repairing office machines, so I'm qualified to do the work. I just need to know how to get the coverplates off.

[sandytechy20]

@TCav301

Welcome to the HP support community.

I understand that you are looking for a printer user manual, and I am glad to assist you.

Here is the link for the HP OfficeJet 7610 Wide Format printer user manual:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[TCav301]

I don't need the user manual.

I need to know how to open up the printer so I can straighten the scan head.

Did you read my OP?

[sandytechy20]

@TCav301

This seems to be a hardware issue and requires one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.

[TCav301]

Thank you, but I called and didn't get any help because it's so old.