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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-28-2019 11:54 AM

HP Recommended
Product: Officejet color flow X585
Operating System: Microsoft Windows 7 (64-bit)

What am I doing wrong?

Trying to set up Scan to Network Folder. The folder I wish to use uses this form

 ( \\server, the computer attached to the printer, \ folder name).

Several (actually a lot) of variations have been tried. The response is always the

same : The network folder path specified does not exist.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-28-2019 06:33 PM

HP Recommended

Have you shared the folder? You need to right click on the folder in Windows and then select sharing.  You may also need to adjust permissions on the folder.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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2 REPLIES 2

‎05-28-2019 06:33 PM

HP Recommended

Have you shared the folder? You need to right click on the folder in Windows and then select sharing.  You may also need to adjust permissions on the folder.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎05-29-2019 07:10 AM

HP Recommended

Thank you Repairatrooper,

Your advice worked. I was able to 'Scan to Network Folder' but

I am not relly sure what I did . . It is probably going to take an hour or so

of 'experimenting' to repeat and leqarn what I did.

This Officejet Color Flow X585 is some kind of a printer! It must have taken quite

a team of thinkers to make the software!!

Thank you for "holding a novices hand".

 

 

 

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