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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-16-2021 06:54 AM

HP Recommended
Product: HP 7720
Operating System: Microsoft Windows 10 (64-bit)

Hello to all,

 

Just switched from a 8715 to a 7720 Printer. I don't see the option to scan to my NAS(Network Scan) on the 7720. This was available on the 8715 via software or directly on the printer's display

 

Am I missing something ?

 

Best Regards

 

Category:
1 person had the same question
3 REPLIES 3

‎01-16-2021 07:29 AM

HP Recommended

Scan to network folder is not supported on OJ 7720.




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‎01-16-2021 08:49 AM

HP Recommended

Valsimot,

 

Thanks for the bad news 🙂

 

Why didn't HP implement this on the 7720? It's newer than the 8715

 

Thanks and Best Regards

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‎01-16-2021 01:43 PM

HP Recommended

There seems to be a firmware bug too. If I Scan to a PC and need to add more pages to that Scan, After pressing add Pages, the printer doesn't give me sufficient time to open the scanner and turn the paper. I have to be very fast or else it sends only that First Scan, even thow I pressed add pages and the printer Is waiting for my confirmation to continue.

 

I'm pretty upset with this model

 

1 person found this reply helpful
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