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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
6958
Microsoft Windows 7 (64-bit)

I just purchased an HP6958 and I cannot find the option SCAN TO EMAIL. I ran diagnostics and it says it's disabled to contact whoever set up the printer and that would be me. Is this an option on this printer or not?

1 REPLY 1
HP Recommended

@4gtransport

 

Scan to Email is supported on this printer.

 

If you have not done so, please download, save, and install the Full Feature Software for your printer.

After the software is fully installed, Restart the computer and log in.

 

Options to configure - Mail

 

Add the email address you want to use to an installed mail program on the computer.  "Installed" email programs include Outlook, Windows Mail, and a third party supported email program like "Thunderbird".  Configure the email program to send / receive mail.  For POP mail clients (like Thunderbird), adjust the SMTP settings as required for your mail provider.

 

Options to configure - Scan-to-Email - Printer Assistant

 

After the print software is installed, the Printer Assistant shortcut icon is added on your Desktop.  The shortcut is named for your printer.

 

Open the Printer Assistant (it takes a few seconds to open the software)

Select tab Scan

Click Scan to E-mail Wizard

Follow the prompts, Apply, and Test

 

Option to configure - Embedded Web Server (EWS)

 

EWS can be started from withinPrinter Assistant > tab Print > Printer Home Page (EWS)

OR

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan

Topic Scan to Email

Complete at least sections

  • Scan to Email Setup
  • Email Options

Apply and Test

 

Example:

EWS_8740_Scan-to-Email_Setup_2.jpg

 EWS_8740_Scan-to-Email_Setup_2

 

 

NOTE: 

Although the test option will likely work "stand alone", it may be necessary that you open your Mail program when you are using Scan to Email.  For example, if you are using Outlook as your mail program, open Outlook (have it running) when you use the Scan to Email software feature.

 

 

Reference and Resources

 

HP OfficeJet 6958 All-in-One Printer

 

User Guide

 

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