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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-25-2024 11:27 AM

HP Recommended
Product: HP Smart Tank 7005 All-in-One

Hi,  i got a new ecotank 7005 printer, I notice the scanner light (under the glass plate) is or seems to be always on in a white flashing mode when even the cover is down and it is in idle mode,  There is NO activity, is that supposed to be like that?

Thanks

1 REPLY 1

‎04-26-2024 12:51 PM

HP Recommended

Hi @Talixme,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It's normal for some scanners to have a light on even when they're not actively scanning. This light is often used for various functions such as initializing the scanner, maintaining calibration, or simply indicating that the scanner is powered on and ready for use. If the light is flashing in a consistent pattern, it's likely part of the scanner's normal operation.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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