No FAX icon on HP OfficeJet Pro 8720

[CBI042202]

I have an HP Office Jet Pro 8720 that was sent to me after another office in my company closed but this multi-function printer doesn't have a FAX icon on the screen.  It shows FAX on the cover as one of the funcions and it has a port for a phone line but the ICON is no where to be seen and it doesn't answer phone calls.

[Charles001]

@CBI042202 

If you touch the screen and move to the left, you should see more icons and Fax should be there.

You should be able to send fax if you have a live fax(phone) line connected. But I suggest first run fax setup, for proper headers when send fax, and "auto answer" etc. for receiving faxes.

Fax setting is best done with the full hp software (on a computer), though it could be done on the device directly too, just not very convinent (on a small screen).

[CBI042202]

That FAX icon isn’t there. I’m not in front of it right now but if I recall, it has Copy, Scan, Print, and Apps. It also does not have the phone handset icon at the top of the screen.  It’s the weirdest thing. 

[ShlomiL]

Hi,

Sent you a private message @CBI042202, please click the top envelop icon to access private messaging.

Shlomi

[CBI042202]

That resoved the issue.  Thanks.